Coronavirus has disrupted businesses across the globe leading to anxiety and shutdowns. The coffee industry has not been spared with about 2000 Starbuck outlets closed in China in late January. This has left the industry struggling amidst consumer trepidation and quarantines. It is no wonder that many once-bustling coffee shops have closed down.
With 5,919 positive cases and 48 deaths in Australia according to Worldometers.info, coffee shop owners have to prepare for potential business disruption. This should consider obligations to staff and the market. It is very important to have a safe establishment free from the risk of coronavirus and stress or financial peril that comes with business closure.
Here are some ideas for coffee shop owners to keep your business afloat amidst the COVID-19 pandemic.
Be prepared in case of temporary closure
The first idea to make you limit disruption in your business is a willingness to close temporally when the pandemic goes out of hand. The local authorities might make coffee shops and other businesses to shut down for a particular period. This has happened in countries including Japan, Korea, China, and Italy when positive cases spiked. You have to take measures on how you are to survive and your staff just in case this happens.
Switch business model
People are encouraged to stay at home to comply with social distancing guidelines. This creates a new avenue to make some money. Consider a home delivery service to target those customers who fear to venture out of their homes. To make the most of this, buy takeaway coffee cups online and other appropriate supplies for packaging customer orders. Having enough supplies is essential in ensuring that your home delivery service runs smoothly without huddles.
People at home are stocking essential supplies. For business owners, you need to stock all appropriate supplies for your establishment. Buying these in bulk at wholesale prices is a cost-effective idea. Luckily, purchasing from an online store might come with perks like free delivery and discounts. Equally important is to keep track of coronavirus updates to allow appropriate adjustment of available inventory.
Prepare emergency funds
During these trying moments, having an emergency fund is critical. This will ensure that you don’t have to worry about issues like rent, mortgage, salaries, and other critical payments. Ensure to limit discretionary expenditure to save money for the emergency fund. Talk to your staff about becoming more responsible with their finances. This shows that you care for your staff’s wellbeing while cutting back on resentment in the workplace. Basic financial planning will significantly payoff with enhanced resiliency in business and the community.
Prepare cash to maintain all obligations
Business owners have a moral obligation to ensure that you have enough cash on hand to cover all business obligations. This should cover obligations including those resulting from compensated time off because of the inability to collect operating revenue.Ensure to talk to a financial professional to understand your store’s fixed operating expenses and the amount of cash you need. Lack of appropriate revenue might make you unable to cover costs including:
• Sick pay
• Other fixed costs
Communicate and educatestaff about safety guidelines
There is a lot of information flying everywhere regarding coronavirus. So, be wary about misinformation and fear likely to become rampant during these trying moments. Business owners have to make staff understand the best way to keep themselves safe. This includes staying at home when not feeling well. Additionally, offer masks for employees to use and limit contagion while coughing and sneezing.
Review cleaning, sanitation, and hygiene procedures
Now is a great moment to review hygiene best practices in your establishment. Coffee shop staff have to take appropriate precautions that minimize the risk of infection for customers. Coronavirus can stay on surfaces for some hours and days. So, ensure that commonly touched surfaces in your store are cleaned and sanitized thoroughly. These include:
• Entry doors
• Condiment bars
• Touch screen
• Bathroom fixtures
Ensure to stock appropriate supplies like tissues, wipes, and trash cans for placing near regularly touched areas. Move drink lids and condiments behind the counter and sanitize mugs brought by customers.
Here’s a catch
Coffee shop owners have to strike the right balance between coronavirus preparedness and fear. There is a lot of anxiety surrounding the potential extent of the virus and how it is likely to spread in weeks or months to come. Business owners have to offer a sound foundation to contribute towards the health and safety of employees and customers amid the COVID-19 pandemic.
As the whole world grapples with curbing the spread of coronavirus, the pandemic is taking a toll on various businesses. Coffee shop owners have to stock essential supplies like takeaway coffee cups to allow safe delivery of this favourite beverage to customers. Equally important is the need to keep staff safe through strategies like awareness and personal protective equipment like masks and sanitizers.